Videoslots Withdrawal
Ruling
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.
Read our Videoslots Casino Review.
Player's Complaint
Hi i did 3 withdrawals on
23/02/21 07:31:07 GMT Approved Citadel -5000
At Videoslots.com, you have one free withdrawal per day with no fee. You can, of course, withdraw more frequent if you would like to. Those withdrawals after the free first one will then come with a charge of € 2.5. We also reserve the right if there is no, or minimal turnover, since the time of the last deposit we might charge a fee of 3.9%. Videoslots has become the latest organisation to hit out at proposed governmental measures in Sweden, echoing previous warnings of a potential black-market uptake. Coming after the European Gaming and Betting Association called for the withdrawal of proposals, Videoslots’ come as lawmakers get set to debate the introductions this week with a view to implementation next month until the. Hi more then 3 weeks videoslots.com can let me to use my funds and hold them in website without reason.3 weeks ago ask me for source of wealth check and I se.
23/02/21 06:07:05 GMT Approved Citadel -800
23/02/21 03:45:56 GMT Approved Citadel -4000
I got two of them, one for 4000 and the other for 800, my 5000 cashout has not come in yet.
I get sorry excuses by live chat saying they are sorry only nobody does anything no emails being sent to me saying they are looking into this.
I been through this about a year ago when i cashed out three times before and my 10k got held back for nearly a month and a half.
i don't think this casino is being fair and they should mention only two withdrawals are allowed otherwise you have to wait a month and a half to get your last one and also send bank documents(which i did).
This is a scam to the max as they are collecting interest on my cash out funds.
8 Responses
Hi evonownz - welcome to ThePOGG.com!
With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 12th of March let us know and I'll contact the operator on your behalf.
Thanks,
ThePOGG
thank you i understand sounds ridiculous it's just i been through this with them its not the first time thats why i am complaining so quick last time it took a month and 10 days!!!
Also to add i just received an email from CItadel(videoslots payment processor) and they have advised me that the payment didnt go through and to contact videoslots for the return of my funds.
so i contact videoslots and now they are asking me to verify funds wealth declaration.
which no one asked me to do prior to them saying my withdrawal was on the way.
this site just keeps scamming more and more
I been in and out of chat every single day, there payment processor has told me already they have my money(video slots) and it didn't go through because of WITHDRAWAL limits.this the email i got:Hello,Thank you for contacting us, we see that the transaction 1555*** was not processed as you have exceeded your daily limits. Please be advised that your daily rolling limit is $5000 CAD. Please contact the merchant directly for the transaction and ensure to only process one withdrawal for the amount of $5000 CAD.Regards,[EDIT]Citadel Commerce Supportnow i been showing this to video slots and they are just ignoring me telling me to wait?wait for what their bank says video slots has my money!!!!!!!!!
help me the pogg these guys are [EDIT] and using every excuse not to pay me.... what im taking out is 1% OF WHAT I PUT IIN!
Hi evonownz,
Are you still experiencing issues?
Thanks,
ThePOGG
Hi evonownz,
I'm following-up on the above?
Thanks,
ThePOGG
Hi evonownz,
If we haven't heard from you by Friday the 9th of April I'll assume you no longer need our assistance and close this complaint.
Video Slots Withdrawal Codes
Thanks,
ThePOGG
Videoslots Withdrawal Time
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